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Monday, April 11, 2011

Update on Refund


I sent a very concise and curt, yet polite, email to the office manager and medical director (Dr. S) of my former IVF clinic this morning.  In making my point I *may* have mentioned something about my attorney and the Better Business Bureau.  Dr. S did mention in an email forwarded to my by their administrative offices that they "do not need any negative publicity."

Miraculously enough, our check was cut this morning.  That, and Dr. S must know I have a big mouth.  :)

3 comments:

NoVaIrish said...

I'm glad to hear that was resolved. And what's this about a big mouth? I've always referred to you as my quiet friend Kristin...giggle, snort.

Janna said...

Woo Hoo!!! Way to go! So glad they were compliant and no further action was needed! :)

Maria (MKC101103) said...

Awesome!!

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