I received a feedback form from the hospital where I had both surgeries (April & last week). In April, I didn't send in my feedback. This time I did.
At check-in for both surgeries, they were visibly understaffed and sent me to L&D to check in. I was not happy the first time & it was all I do not to cry. They did again last week & I was pissed.
So, in my feedback I explained the situation and told them something to the effect of "Being a woman who had three m/cs in a year, I found it difficult when I was told to go check-in at L&D due to understaffing. Not all patients (and their families) being treated in the Women's Center are there for a joyous occasion. Having to check in where families are gathering, people are excited hearing good news, women are having their babies, etc. was hurtful and inconsiderate. I hope the hospital will consider the state of their patients in the future, and find a more courteous and considerate alternative to checking in for surgery."
It had an optional space for your name and number, but I didn't leave mine because I don't feel like discussing myself over the phone with yet another stranger.